Privacy Policy

1. Information We Collect

When you place an order we collect your name, phone number, delivery address, city, state, and the package you selected. We also collect basic technical information — such as your IP address, device type, and browser — through cookies and analytics tools.

2. How We Use Your Information

• To confirm, process, and deliver your order.
• To contact you about your order via WhatsApp, SMS, or phone.
• To send occasional updates or reminders about products you have shown interest in.
• To improve our website, measure marketing performance, and prevent fraud.

3. Sharing With Third Parties

We share limited order information with delivery partners (couriers) so they can fulfil your order. We also use analytics and advertising tools — including Meta (Facebook) Pixel and Conversions API — to measure and optimise our marketing. We do not sell your personal information.

4. Cookies and Tracking

We use cookies and similar technologies for analytics, advertising, and to remember your preferences. You can control cookies through your browser settings; blocking some cookies may affect site functionality.

5. Data Retention

We retain your order information for as long as needed to fulfil the order, provide customer support, and comply with legal, tax, or accounting requirements.

6. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is 100% secure, but we work to safeguard your data.

7. Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by contacting us via WhatsApp or phone (see the site footer). We will respond within a reasonable time.

8. Children

Our website and products are intended for adults. We do not knowingly collect information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated date.

10. Contact

Questions about your data? Reach us on WhatsApp or by phone via the contact links in the site footer.